Privacy Policy

Last Updated: 01/03/2024

At Orient Finans, we take your privacy seriously and are committed to protecting your personal data according to applicable data protection laws, including the Personal Data Protection Law KVKK. This privacy policy explains how we collect, use, and protect your personal data when you use the Orent Finans CRM application.

1. Information We Collect

When using our CRM application, we may collect the following information:

• User Information: Information provided during account creation, such as your first name, last name, email address, phone number, and company details.
• Customer Data: Names, contact information, order histories, and other data stored in the CRM regarding your customers.
• Usage Data: Information collected to track your interactions with the application, such as visited pages, transaction dates, and other usage data.
• Device Information: Details such as IP address, browser type, operating system, and device identifiers.

2. Purposes and Legal Basis for Processing Information

The personal data we collect may be processed for the following purposes, in accordance with the data processing conditions specified in Articles 5 and 6 of the KVKK:

• To provide, manage, and improve the functions of the CRM application.
• To verify and secure user accounts.
• To communicate with users, provide support, and deliver notifications.
• To enhance service quality and improve the user experience.
• To comply with legal requirements and regulations.

3. Sharing of Personal Data

Your personal data may be shared with third parties in the following circumstances, in line with Articles 8 and 9 of the KVKK:

• Service Providers: Teknik destek, veri analizi, ödeme işlemleri gibi hizmetler sağlamak amacıyla iş ortaklarımızla.
• Legal Obligations: With official authorities in compliance with court orders or legal requests.
• Business Transfers: In situations involving company mergers, sales, or transfers of assets.

4. Data Retention and Security

We retain and protect your personal data in accordance with KVKK and relevant legal regulations, taking necessary administrative and technical measures. However, we cannot guarantee complete security for data transmitted over the internet.

5. Data Retention Period

Your personal data will be retained for the period necessary for its collection purpose or for the duration allowed by applicable laws.

6. Your Rights as a Data Subject

As per Article 11 of the KVKK, data subjects have the following rights:

• To learn whether your personal data is processed.
• To request information if your data has been processed.
• To learn the purpose of processing your personal data and whether it is used accordingly.
• To know the third parties to whom your personal data is transferred domestically or internationally.
• To request the correction of your personal data if it is incomplete or incorrectly processed.
• To request the deletion or destruction of your personal data.
• To request notification of correction, deletion, or destruction actions to third parties to whom your data has been transferred.
• To object to the occurrence of a result against you by analyzing the data processed exclusively through automated systems.
• To demand compensation for any damages incurred due to unlawful processing of your personal data.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Changes to the policy will be notified through the application or other means.